A letter landed on the doormat this morning, its purpose clearly inscribed on the envelope ... the annual renewal of my roadside assistance cover for my much-loved 12 year old car. I have used this particular company for many years. Every so now and again I have a look at the competition but I always stay put. And always for the same reason. Their customer service I have always found excellent, even though I have friends whose journey with this company is far from mine. If th