A selection of testimonials from clients & professionals we have worked with:
I worked with Jacqueline at Pan Pacific Singapore from August 2013 until November 2014 where she worked within our team after consulting with us for 6 months prior to this. She did an excellent job. She worked on several training projects that enhanced service to our guests, team building and had an positive impact to the culture at the hotel. She worked well with her team and provided clear goals and expectations and was a good mentor and coach to them. They miss her a lot! Jackie is very intelligent, driven, has high energy, is a good planner and very organized, very articulate, excellent writing skills, detailed oriented and focused, has a wealth of multi facet experience in the international hotel industry and excellent skill sets for training, designing training programs, people development, and leadership coaching and mentoring.
Kurt Macher : Resident Manager | Pan Pacific Singapore |
I have known Jacqui for about 9 years. She is very passionate and energetic and throws herself into everything she does. She is a great researcher, strategic thinker, developer of training materials and deliverer of training workshops as well as larger conferences and events. She is very passionate about developing leaders of the future and ensuring all employee levels are confident and capable to carry out their duties efficiently. She also is has a great focus on service and standards and is able to relate to all levels within the organisation.
Jacqui has completed a number of training development projects for us where we needed resource and skill to develop leadership training materials. With very little supervision and a short brief, Jacqui was able to identify the key requirements and was spot on with what she delivered. For all workshops developed she produced workbooks, PPT slides, trainer notes and all activity materials and briefs. She has a strong creative streak and is able to design interactive and engaging materials that really work and make a difference for the learner.
I am not able to comment on Jacqui's style in an actual business workplace as we have not worked together in an organisation, however she has always been easy to work with and delivered high quality on time and within agreed requirements and deadlines
Alison Snelling : Owner & Founder | Aspiration |
Jacqueline worked with Alila Hotels and Resorts in 2008 on the opening of Spa Alila - ChaAm in Thailand. Jacqueline delivered a standout performance in training and educating our spa team over a 4 month period during the pre opening phase. The depth of her anatomy and aromatherapy knowledge is admirable and practical, finding fun and simple ways for students to learn the key basics of these essential modules. The motivation and harmony instilled within the group ensured all team members felt secure and at home in their roles, thus resulting in positive performances by our therapists and positive results for our clients.
Steve Jeisman : Group Director Spa Alila & Alila Living |